My Tutoring Policy

When you book lessons with me, you agree to the following points:

  • Lessons will start and finish at the agreed upon time; this is so I can be on time for all my students. If you are late, I will often still be able to teach from when you arrive until the end of the lesson – but no later.
  • If I am late for any reason, I will let you know and time shall be made up accordingly, either during the affected lesson or a later lesson.
  • I will send an invoice to you either on the day of the lesson, or on a pre-arranged day of the week or month. The total should be paid within one calendar month of the invoice being received; this is also stated on the invoice itself. Please let me know as soon as possible if there are any problems with this.
  • I know that last-minute changes and cancellations happen – in that case, please communicate with me as soon as possible and we can sort out a plan.
  • If we have lessons irregularly (at different times/days every lesson) please message me on WhatsApp to arrange a lesson. I will try to send a message asking when you are available as well. If I do not hear from you, I will assume no lesson is required.
  • I will ensure that all of your personal details remain confidential. All student work is anonymised on my PC and on Google Docs. I will never share your personal data with anyone unless you have given me written permission, or I believe someone is in danger.
  • I reserve the right to stop working with a client at any point during our working relationship, for reasons including but not limited to: lack of communication, inappropriate behaviour, refusal to pay, or inability to find a suitable time slot.
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